What Is the British Association of Removers? (Answered)

man in the meeting raising his hand

If you’re planning a move to the UK, you may have heard of the British Association of Removers (BAR). But what is BAR, and what do they do?

BAR is a professional organisation representing companies specializing in moving goods and households worldwide. They work to promote best practices within the removals industry and offer a range of services to both members and consumers.

How to Join BAR and What to Expect from Them

The BAR is the recognised trade association for professional removal companies in the UK and is dedicated to promoting excellence in the industry. To join BAR, a removal company must demonstrate its ability to live up to the high requirements of current members. 

The criteria for membership are audited annually and must be met by all members. Additionally, they are required to adhere to the Trading Standards-approved BAR Code of Practice. BAR offers cash guarantees for your moving day if something goes wrong; this safeguards consumer interests. [1]

 

Additionally, it reassures consumers that the BAR Advanced Payment Guarantee would protect them from any financial repercussions. BAR also provides a free, impartial dispute resolution service if there is a problem with your removal firm. 

Finally, by choosing a BAR-registered company for your move, you can be confident that you are working with a reputable, professional firm.

BAR Code of Conduct

two men with moving boxesAs a BAR member, you must adhere to a code of conduct to maintain your membership. One of the requirements is to give the client an exact cost and timeframe for the move. 

This way, the client knows what to expect and can budget accordingly. Additionally, all ads placed by members must be explicit. 

 

Insurance must be made available without fail and clearly explained to the client. Members should offer the consumer pertinent advice and information at no cost before, during, and after the transfer. This includes packing tips, different storage options, and how to handle fragile items.

Businesses should ensure that all employees consider the requirements and extend extra assistance to vulnerable clients. This includes seniors, people with disabilities, and families with young children. 

All personnel the member employs, contracts with, or hires must be well-groomed, cordial, and dependable. They should also be able to answer any questions the client may have. 

It is necessary to define liability and the rights to file lawsuits and stop the transfer. This way, the business and the client are protected in case of an accident. 

 

Lastly, members must have an adequate and user-friendly complaint-handling system in place. This way, BAR can quickly resolve any issues. Following these guidelines can provide a positive experience for your clients while maintaining your membership in the BAR.

Related post: 7 Steps to File Complaint Against a Moving Company

BAR Membership

The British Association of Movers (BAR) is the top trade group for the UK’s moving and storage sector. BAR membership is open to companies of all sizes engaged in removals and storage activities and businesses that provide goods and services to the industry.

There are four types of BAR membership:

  • Overseas Group membership
  • UK membership
  • Self Storage Interest Group membership
  • Commercial Moving Group membership

Enterprises can also become International Affiliates (non-UK corporations doing business in the removals industry) or Affiliates (companies that are not engaged in removals and storage activities but provide goods and services to the industry). 

As a member of BAR, companies can benefit from a wide range of resources and support, including access to exclusive market intelligence, training and development opportunities, and networking events.

Where Does The British Association of Movers Come In?

money with paper that has refund word on itThe BAR strives to provide the best possible service to its members and customers. However, sometimes things can go wrong. If you have booked a move with a BAR member and the relocation is canceled more than ten days before the scheduled date, you will receive a full refund. 

If your move is postponed less than ten days before the move date, you will receive a 150% refund. In addition, you will be fully reimbursed if the removal company cannot pay the 150% or complete the work on the scheduled day. You can also resort to the BAR to settle any problems and handle removal disputes if the code of conduct isn’t followed or something goes wrong. The BAR is here to help you every step of the way.

 

If BAR is unable to resolve the matter, it may be referred to an impartial process known as alternative dispute resolution to achieve a just conclusion.

Is it Safe to Work With Non-Bar Members?

The British Association of Movers (BAR) is a professional trade association that sets high standards for its members.

To become a member, businesses must meet strict insurance, training, and customer service criteria. As a result, BAR membership is seen as a mark of quality in the removals industry. 

Unfortunately, however, many reputable businesses are not BAR members. These companies may still be fully insured and have well-trained staff, but they haven’t gone through the process of becoming BAR members. 

So if you’re looking for a trustworthy removal company, don’t rule out businesses that aren’t BAR members. Instead, take the time to read the company’s Terms & Conditions and make sure they are fully insured. 

Then, with some research, you can find a reputable mover that meets your needs and gives you peace of mind.

BAR Membership Costs 

membership feeThe British Association of Movers (BAR) is a not-for-profit membership organisation representing British companies that specialise in the moving industry in the UK and internationally.

It was formed over 100 years ago, and its members are world-renowned for their expertise, professionalism, and quality of service. BAR’s purpose is to promote best practices within the British moving industry and to provide support, information, and advice to its members. [2]

 

One of the ways it does this is by setting standards for the British moving industry which all members must adhere to. Unfortunately, there is no information on their website concerning membership free. But you can contact them to learn more. [3]

Final Words

In conclusion, the British Association of Movers is a beneficial resource for those in the moving industry. The code of conduct creates a standard for professionalism and respectability within the community, while membership costs provide some financial relief. 

Benefits such as access to discounts and networking opportunities are also valuable assets to members. If you are looking for support within the moving industry, consider joining this reputable association. Call Transport Executive at +44 20 3318 4720 for any moving inquiries!

References:

  1. https://bar.co.uk/advanced-payment-guarantee/
  2. https://bar.co.uk/about-bar/
  3.  https://bar.co.uk/contact-us/
About The Author
Avatar photo
Anthony King

I'm Anthony King, founder and CEO of Transport Executive. I've spent the last 5 years writing, taking care of my dogs, and enjoying life as it should be. I'm also a beer enthusiast by trade and a wine connoisseur. You can learn more about me and the company here.