Privacy Policy

Effective Date: 16-Dec-2024
Last Updated: 16-Dec-2024

This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

1. What personal information do we collect from the people that visit our website?
When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

2. When do we collect information?
We collect information from you when you register on our site, place a booking, fill in a form or enter information on our site.

3. How do we use your information?
We may use the information we collect from you when you register, book a van, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
– To personalize your van booking
– To improve our website in order to better serve you.
– To allow us to better serve you in response to your customer service requests. – To provide to authorities when required for accounting purposes

4. How long do we keep the data?
Your personal data will be stored on our servers for 5 years since the moment you create the booking.

5. How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

6. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user placing an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

7. Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

8. Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

9.We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

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